Introduction

At GGB Skincare Limited, we strive to ensure that your orders are delivered promptly and safely. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important details related to the shipping of our skincare products.

Shipping Methods and Costs

We offer multiple shipping options to cater to your needs. All shipping costs are calculated at checkout based on the selected shipping method and destination.

Shipping Options

• Expedited Shipping (1-2 Business Days): For urgent deliveries.
• Standard Shipping (2-4 Business Days): For regular deliveries.
• Economy Shipping (Up to a Week): For non-urgent deliveries at a lower cost.

Shipping Process

Order Processing

• Orders are processed within 1-2 business days from the time of purchase.
• Orders placed after 3 PM on Fridays or during weekends and holidays will be processed on the next business day.

Delivery

• Delivery times vary depending on the chosen shipping method and destination.
• Estimated delivery times are provided at checkout and are calculated from the date of shipment, not the order date.
• We currently ship to the United States only.

Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can use this tracking number to check the status of your shipment through the carrier’s website.

Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO).
• Some products may have shipping restrictions due to regulatory guidelines and cannot be shipped to certain locations. These restrictions will be noted on the product page.

International Shipping

• At this time, we do not offer international shipping outside of the United States.

Shipping Issues

Delayed or Lost Shipments

• If your shipment is delayed, please contact our customer service team for assistance.
• If your package is lost, we will work with the carrier to locate it. If it cannot be found, we will issue a replacement or refund.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact our customer service team within 7 days of delivery.
• We will arrange for the return of the damaged or incorrect item, send a replacement or issue a refund at no additional cost to you.

Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

GGB Skincare Limited
Email: ggbskincareltd@gmail.com